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1.6 Based on 42 reviews
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Placed an order last night, after they were closed online. Emailed prior to their customer service opening today to cancel the order. Called at 9a PST (when they opened) and attempted to cancel order. The customer service rep said she would try to but they couldn't guarantee. I called a 2nd time, waited on hold and eventually had to leave a voicemail for someone to call back within the hour. One hour later I received a confirmation of... Read more

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Don't waste your money they steal your money

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Horrible horrible company. I ordered 5 bathing suits. Received a wrong item and one of the items was the wrong size. I order all smalls and one of them was a large. Also I'm gonna add that none fit even the ones that were small. The sizing is wrong. So anyways I contacted them immediately and waited a week for an email. Fast forward to 3 months later, still no refund, have yet to speak with someone. Whose running that company and how is it still... Read more

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! ordered 12 bathing suits since they were 60% off. I wear a size 8. According to their size chart a large would fit a 9/10-11/12 I even ordered some of the bathing suits in an XL because some were out of size Large. Not one bathing suit fit. They are way too small. The large is like for a size 3 xs. some bathing suits were not even sewn together right. I called the company and the customer service rep. stated a supervisor would call me back and... Read more

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I ordered two dresses to be worn for a party I was going to out of town...When I received the items only one of the dresses where in the bag. I double-checked the receipt and the order form and it never stated that item was on backorder. I called and emailed and finally got a response telling me that both dresses were showing up that were shipped to me. When I try to explain the only one dress arrived they wanted me to make a claim with the post... Read more

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the worst experience, I ordered a size M, I think a size girl, pedi change and I did not want to change.

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I purchased a few items for a vacation. The site looks like it has cute clothing but the majority of the items were horribly sewed and were uneven. One item was shipped incorrectly to me. I returned half the items and was told it could take 10-15 days for an in store credit refund. My wrong item was pushed through faster so that I could attempt to replace it for the vacation I bought them for. I even spoke with someone letting them know I needed... Read more

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I purchased a pair of shoes which was a little small, I requested the RMI, which was granted. The shoes were returned and after three weeks I called and got no answer, I left several messages still no one returned my call. I sent an email requesting a refund or store credit, I get a reply that it's still being process. Well a month has passed and I sent another email asking when will the give the store credit or refund. There is no response... Read more

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Don't order from this site! Buyer beware they do not ship the product advertised and do not respond to issues.

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I have ordered 12 pairs of shoes on sale , since these are special prices no return no exchange. The shipping rates are totally high since only coming from USA. Eventually arrived I have counted 11 pairs one pair missing the most expensive one looking for a note nothing, incase out of stock they should give me a credit but nothing , Quality of the shoes horrible you can see the actual glue, embarassing to resell it. I send them an email... Read more

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