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2.3

I reached out to Amiclubwear on June 10th. Two of the three pairs of shoes sent were defective.

The strap that went across the toes were not straight. Rather, they were tilted at an obvious angle. After emailing pictures, then sending the shoes back to the company as proof that the shoes were defective, they refused to refund me the full amount, claiming that the strap is normal. Please look at the pictures and tell me whether you think that the strap is right.

Rather they deducted the cost of the return shipping of the shoes from the amount that I paid and refused to provide me a refund entirely.

They would only issue me a store credit. Why would I purchase any more shoes from them when they have proven to distribute defective merchandise without taking any ownership for it?

Reason of review: Damaged or defective.

Monetary Loss: $48.

Preferred solution: Full refund.

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